Outsourcing lawyers
Explore how we help businesses with their commercial legal requirements.
Contact our teamExpert legal support for outsourcing arrangements
At Moore Barlow, our experienced outsourcing lawyers support clients through every stage of the outsourcing journey—from shaping the initial strategy and preparing to go to market, through to contract negotiation, day-to-day contract management, and, where required, dispute resolution.
With decades of experience advising on complex and business-critical outsourcing projects, we help clients structure clear, robust, and commercially workable contracts. Our team works across a wide range of sectors, including financial services, healthcare, logistics, telecoms, and manufacturing, supporting both single-provider and multi-sourced operations.
We understand that high-value outsourcing arrangements often involve competing priorities, regulatory requirements, and operational challenges. Our role is to guide boards, management teams, and procurement leads through these complexities by providing practical, commercially focused legal advice. We work in partnership with our clients to ensure that contracts are aligned with their strategic objectives, while also being flexible and manageable in practice.
Our advice is underpinned by sector knowledge and a strong understanding of regulatory obligations, including data protection, cloud services, employment law, and financial compliance. With a presence across London, the South East and beyond, Moore Barlow offers accessible, partner-led support for businesses seeking reliable and results-driven legal expertise in outsourcing.
What is outsourcing law?
Outsourcing law refers to the legal framework that governs the practice of outsourcing, which involves contracting out business functions or processes to third-party service providers. It covers issues such as contract formation, intellectual property rights, data protection, and liability allocation between the parties involved.
How we can support you
It is important to know what you want from your outsourcing supplier, including the minimum service levels you require from them.
If you have your own in-house IT team, it pays to involve them in the contracting process as they often have the best understanding of what systems and features are required to support your business going forward.
We are familiar with talking to management and IT teams and can ensure your commercial and technical requirements are reflected in the final contract.
Understanding the small print
One of the main factors in outsourcing contracts is ensuring adequate service level commitments. If you are the recipient of services, any pre-contract assurances given by the services’ provider should be clearly documented in your agreement together with suitable escalation procedures and remedies in the event that services are poor.
If you are the supplier, it is vital that your pricing is linked to a clear scope of service, allowing price increases if services are varied during the life of the contract. Whether you are the supplier or recipient, we help you ensure that the contract meets your business needs.
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Negotiate a liability amount that protects your business
Many businesses that outsource their services have found out too late that their supplier has excluded or limited much of their liability within their contract, destroying the effectiveness of any assurances given about the services being provided. Similarly, suppliers have a business need to ensure that their financial liability under the outsourcing contract is proportionate to the contract value. We have the experience and expertise necessary to advise you on the limitation clause required and to negotiate/draft it on your behalf.
Why choose our outsourcing lawyers?
At Moore Barlow, our outsourcing lawyers combine technical legal expertise with a deep understanding of commercial strategy. We work closely with clients to structure outsourcing arrangements that are legally sound, commercially practical, and aligned with your business goals—whether you’re outsourcing IT services, business processes, facilities management, or back-office functions.
Our team advises on the full outsourcing lifecycle, from tendering and contract negotiation to performance management, service level agreements (SLAs), and exit planning. We also help clients navigate regulatory and data protection requirements, ensuring full compliance and robust risk management throughout the contract term.
What sets us apart is our sector-specific insight and collaborative approach. With recognised strength across technology, healthcare, financial services, and manufacturing, we tailor our advice to reflect the unique challenges and opportunities in your industry.
With offices across London, Richmond, Southampton, Guildford, Lymington and Woking, our team provides accessible, partner-led advice to businesses of all sizes. Whether you’re outsourcing for the first time or managing complex, multi-jurisdictional arrangements, Moore Barlow delivers clarity, confidence, and results.
Contact us
We draw on the expertise of our specialist lawyers to provide you with detailed guidance on your outsourcing contracts. We can provide you with a complete package of services so that you can fulfil all your legal outsourcing requirements with total confidence.
Our legal experts are based across our offices in London, Richmond, Southampton, Guildford, Lymington and Woking. Get in touch for more information.
We are here to help
Discover how our expert commercial and technology lawyers can help you.
Contact our commercial and technology team
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Explore our commercial and technology legal services, designed to help businesses prosper. Our team of experienced lawyers provide tailored advice and support to clients across a range of sectors, from start-ups to multinational corporations.
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