The LAA has identified a security breach within their system which may have given an unauthorised third party access to personal information. It is not yet known exactly what data and exactly which individuals may be affected but the personal data that may have been compromised is:
- Contact details and addresses;
- Dates of birth;
- National ID numbers;
- Criminal history;
- Employment status and financial data such as contribution amounts;
- Debts; and
- Payments.
What should you do?
If you have applied for legal aid since 2010, it is important you remain vigilant and are aware of the following steps you can take to mitigate any unauthorised access to your information:
- Be wary of any unexpected phone calls, emails or messages.
- Do not share any details, in particular personal or financial information.
- Change your passwords and ensure you do not use the same password for multiple accounts.
- Do not share your passwords.
We are here to support you
Whilst the breach does not involve any Moore Barlow system or data, we understand that you will be worried about this breach and the impact this may have.
If you are a current client, your Moore Barlow contact will be reaching out to you. If you are a former client, we ask you to contact the Legal Aid Agency directly. Their contact details are:
- Telephone: 0300 200 20 20 (This is the LAA’s Customer Services Team and their opening hours are 9am-5pm Monday-Friday)
- Email: corporatecorrespondenceteam@justice.gov.uk
Further details on the breach can be found here.
