Website development and maintenance agreements
Explore how we help businesses with their commercial legal requirements.
Contact our teamIn today’s fast-moving digital marketplace, a reliable and up-to-date website is essential for the success of any business.
Ensuring that your website is well maintained, secure, and fit for purpose requires more than just good design. A clearly drafted website development and maintenance agreement can help you protect your investment and prevent future disputes with your service provider or client.
At Moore Barlow, we advise businesses of all sizes on their IT support and telecommunications arrangements, including tailored website development and maintenance agreements. Whether you are offering website services as a developer or procuring them for your business, we can provide the legal insight you need to ensure your interests are protected.
What is a website development and maintenance agreement?
A website development and maintenance agreement is a legally binding contract that outlines the responsibilities, deliverables, timelines, payment terms, and ongoing support commitments between a business and its website developer or service provider. These agreements are essential in defining the scope of work, setting expectations, and safeguarding both parties in the event of a dispute.
The agreement typically covers services such as initial design and build stages, content management system (CMS) integration, functionality features, SEO configuration, technical support, and regular maintenance such as updates, backups and security monitoring. It’s also crucial to address intellectual property rights, data protection, service levels (SLAs), and exit provisions.
Why choose us?
Moore Barlow is recognised as a leading law firm with a dedicated commercial and technology team that works with both emerging and established businesses across the UK. Our solicitors combine deep legal expertise with practical industry knowledge, enabling us to deliver commercially focused advice that aligns with your goals.
We provide a responsive, personal service that puts your business first, and our team includes specialists with experience in data protection, intellectual property, IT procurement, and software licensing. With offices in London, Southampton, Guildford, Lymington, Richmond and Woking, we are ideally placed to support clients wherever they are based.
Contact us
If you need expert legal advice on your website development and maintenance agreement, get in touch with our commercial and technology team today. We offer practical guidance and clear contractual solutions to help your business thrive in an increasingly digital world.
Contact us to speak to one of our specialists or to arrange a consultation.
We are here to help
Discover how our expert commercial and technology lawyers can help you.
Meet our team of commercial solicitors
Why choose us?
Moore Barlow is recognised as a leading law firm with a dedicated commercial and technology team that works with both emerging and established businesses across the UK. Our solicitors combine deep legal expertise with practical industry knowledge, enabling us to deliver commercially focused advice that aligns with your goals.
We provide a responsive, personal service that puts your business first, and our team includes specialists with experience in data protection, intellectual property, IT procurement, and software licensing. With offices in London, Southampton, Guildford, Lymington, Richmond and Woking, we are ideally placed to support clients wherever they are based.
Contact us
If you need expert legal advice on your website development and maintenance agreement, get in touch with our commercial and technology team today. We offer practical guidance and clear contractual solutions to help your business thrive in an increasingly digital world.
Contact us to speak to one of our specialists or to arrange a consultation.
We are here to help
Discover how our expert commercial and technology lawyers can help you.
Contact our commercial and technology team
Frequently asked questions
What should be included in a website maintenance agreement?
A good agreement should set out the scope of ongoing support services, response times for technical issues, security updates, software patches, performance monitoring, and provision for future upgrades. It should also address confidentiality, data protection, GDPR compliance and termination clauses.
Who owns the website content and code?
This depends on what is agreed in the contract. Typically, the client will own the content and may or may not own the underlying code, depending on whether bespoke software has been developed. Intellectual property rights and licensing terms must be clearly outlined in the agreement.
Can Moore Barlow assist with disputes over web development agreements?
Yes, our team is experienced in handling commercial disputes including matters relating to non-performance, intellectual property breaches or unclear deliverables. We aim to resolve issues efficiently through negotiation or alternative dispute resolution methods.
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Explore our commercial and technology legal services, designed to help businesses prosper. Our team of experienced lawyers provide tailored advice and support to clients across a range of sectors, from start-ups to multinational corporations.

