General terms and conditions

Comprehensive and well-drafted general terms and conditions are the foundation of any successful commercial relationship.

At Moore Barlow, we understand the vital role these documents play in protecting your business, mitigating risks and providing clarity between you and your clients, suppliers or partners. Whether you’re a start-up or a well-established business, ensuring your terms and conditions are robust, up-to-date, and enforceable is essential.

Our expert commercial and technology solicitors have considerable experience advising businesses across a wide variety of sectors. We specialise in drafting, reviewing and negotiating general terms and conditions that are tailored to align with your specific operational needs and strategic objectives, while complying with current commercial and regulatory laws.

What are general terms and conditions?

General terms and conditions are a set of contractual provisions that govern the standard legal and commercial terms under which a business supplies goods or services. These documents typically cover areas such as payment terms, delivery, liability, warranties, intellectual property rights, termination clauses, and dispute resolution processes. They form the backbone of your commercial dealings and help to ensure consistency across transactions.

Having clearly defined general terms and conditions is a proactive way to reduce legal uncertainty and manage expectations between parties. Without them, your business may be exposed to legal risk, disputes or financial loss. In a rapidly evolving commercial landscape, having terms that reflect the latest legal requirements and industry best practices is key.

How we can help

At Moore Barlow, we work closely with clients to draft bespoke general terms and conditions that are legally sound and commercially practical. Whether you need brand-new documentation or a review of your current terms, we provide clear, actionable advice that supports your business goals. We can:

• Draft tailored general terms and conditions for your products or services
• Review and update existing contracts to reflect changes in legislation
• Negotiate favourable terms with suppliers, clients or third parties
• Advise on sector-specific or international considerations
• Ensure compliance with consumer protection laws, where applicable

Why choose us?

Moore Barlow is a leading UK law firm with a strong reputation for excellence in commercial and technology law. With offices in London, Southampton, Guildford, Woking and Richmond, we combine national reach with local insight. Our Commercial & Technology team is recognised by both Chambers and The Legal 500 for its depth of expertise and commercial acumen.

We take a partner-led approach, offering you direct access to experienced lawyers who understand your sector and the challenges you face. Our advice is practical, jargon-free, and always aligned with your strategic objectives. We pride ourselves on building long-term relationships with our clients, becoming a trusted advisor in all your commercial legal needs.