Head of IT Infrastructure

  • Location: Southampton or Guildford
  • Permanent

About the role

The Head of Infrastructure is responsible for the development, management, planning and operations of infrastructure and cloud infrastructure; to ensure a stable, consistent, compliant, secure yet continuously evolving infrastructure platform for the firm’s line-of-business applications and data.

Working closely with the Chief Information Officer, the Head of Infrastructure will deliver against the business and IT strategies, operational policies and governing frameworks; including TOGAF and ITIL.

Working aligned to the Application Manager, the Head of Infrastructure will provide the most capable and cost-effective solution to support the current and future state line-of-business application portfolio.

The Moore Barlow culture is open, diverse, and inclusive; it’s an environment of belonging, where people can thrive and be the best version of themselves. We strive to nurture our people and offer enjoyable, fulfilling, and sustainable careers. This includes providing the best training, great pay and rewards, a fantastic set of values, and more control over work life balance.
We’ve also won awards! Named as one of the top 200 law firms in the UK in The Times Best Law Firms 2021 list, we have also been widely recognised in Legal 500 UK 2021, the UKs leading guide to law firms, as 8 of our practise areas have been ranked Top Tier.

Key tasks will include:

  • Technical leadership (technology vision).
  • Operational management (people, process, procedure).
  • Service management (demand management, resource and project scheduling, incident management, problem escalation and prioritisation).
  • Team and people management (mentoring, skills and education management).
  • Project management governance, definition, scoping and alignment with initial planning.  
  • Maintain a stable, capable and secure infrastructure platform for the firm’s line-of-business applications and data; by providing and highly available infrastructure and cloud infrastructure.
  • Rationalisation of infrastructure and cloud infrastructure platforms; and migration of applications and services.
  • Successful selection and recommendations of replacement / upgraded infrastructure platforms.
  • Commercial success of infrastructure and cloud infrastructure platform return-on-investments.
  • Delivering against the firm’s business and IT strategies.
  • Defining and managing service management framework, policies, processes and procedures for infrastructure platforms.
  • Integration and interoperability of infrastructure and cloud infrastructure for future acquisitions or mergers.
  • Successful monitoring and remediation of infrastructure and cloud infrastructure.
  • Team efficiency and success; aligned to user satisfaction.
  • Possible delegate of authority or representation of the Chief Information Office or affinity team members in their absence. 


  • Significant experience of fulfilling an infrastructure manager role, with people management and team management.
  • Experience of external project resource management.
  • Significant experience of working with infrastructure technologies; including compute, storage, network and security.
  • Experience of working with cloud infrastructure technologies; including compute, storage, network and security; preferably Microsoft Azure.
  • Experience with cloud PaaS and SaaS services; including Microsoft 365 (Office, Azure AD, Telephony, Security, Intune), Exclaimer, Mimecast, with wide area network connectivity, with infrastructure security technologies and with application architecture optimisation.
  • Demonstrable official core technology training and certification for infrastructure and cloud infrastructure technologies
  • Demonstrable commercial awareness within operations, projects and general technology investment
  • Demonstrable understanding of future technologies and services; including operating systems, data structure, infrastructure platforms, cloud, end user compute, server-based compute, telephony, archiving, networking and security.
  • Previous experience of budget management (not ownership)
  • Significant experience designing, deploying and troubleshooting complex infrastructure platforms; and a minimum of 3 years for cloud infrastructure.
  • Demonstrable compliance experience; including ISO 27001 and Cyber Essentials.
  • Experience of working within governance frameworks. 

What we look for:

As above.

How to apply

Interested in a career at Moore Barlow? Please send your CV and cover letter to the Human Resources team at recruitment@moorebarlow.com

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It is our policy to provide equal opportunities for all employees and prospective employees in relation to recruitment, training and promotion. Decisions in these areas will be made by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.